Get a Free 20 Days Health Guarantee
Last Updated: August 4, 2024
At Warm Hug Paws, we prioritize the health and well-being of our puppies. This guarantee reflects our commitment to ethical breeding practices and lifelong support for our puppies and their families.
1
Pre-Placement Health Screening
All puppies undergo:
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Veterinary Examination: Certified health check by a licensed veterinarian within 72 hours of adoption, including heart, joint, and congenital defect screenings.
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Vaccinations: First round of core vaccines (DHPPi + Lepto) administered at 6–8 weeks.
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Deworming: Treated for roundworms, hookworms, and tapeworms at 2/4/6/8 weeks.
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Microchipping: ISO-compliant microchip implanted before adoption.
2
Genetic Health Guarantee
We guarantee against life-impacting genetic disorders for 24 months post-adoption. Covered conditions include:
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Hip/elbow dysplasia (for medium/large breeds)
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Progressive retinal atrophy (PRA)
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Congenital heart defects
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Severe allergies with genetic predisposition
Remedies:
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Reimbursement of veterinary costs up to ZAR15,000 with valid documentation
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Replacement puppy from the next available litter (owner’s choice)
Exclusions: Illnesses caused by neglect, accidents, or improper care.
3
Vaccination & Wellness Protocol
Age and Procedure
6–8 weeksDHPPi + Lepto vaccine
10–12 weeksBooster vaccination
14–16 weeksFinal puppy vaccine + rabies shot
MonthlyFlea/tick prevention (provided)
Owners receive a vaccination record booklet with due dates highlighted.
4
Return & Rehoming Policy
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30-Day Trial Period: Full refund if the puppy is returned within 30 days for any reason.
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Lifetime Return: We will reclaim any puppy at any age if owners can no longer provide care.
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Health Claim Process:
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Notify us within 48 hours of diagnosis
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Submit veterinary reports (including genetic testing if applicable)
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Joint consultation with our partnered veterinarian
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Owner Responsibilities
To maintain this guarantee, owners must:
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Complete all recommended vaccinations on schedule
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Provide annual veterinary health checks
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Avoid obesity through proper diet/exercise
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Not breed the puppy unless written consent is obtained from Warm Hugs Paws
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Spay/Neuter Incentive: Rebate upon providing sterilization proof by 12 months.
This document complies with the South African Animal Protection Act (No. 71 of 1962) and is valid only with original purchase documentation.
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Need assistance?
Email: info@warmhugspaws.co.za or
WhatsApp: +27 63 868 5832.
Lifetime Support
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24/7 Breeder Hotline: +27 63 868 5832 for urgent health concerns
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Free nutritional counseling
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Discounted training resources through partnered canine behaviorists
A puppy health guarantee is a written contract from a breeder or seller that guarantees a puppy is free from certain genetic or congenital conditions at the time of sale and may cover a period afterward for specific health issues, often for a refund or replacement if a qualifying condition arises within a set timeframe. Key aspects include the time frame, specific conditions covered (often excluding parasites or minor illnesses), buyer responsibilities like vet visits and appropriate care, and the conditions under which the guarantee is voided or a claim can be made
