Privacy Policy
Last Updated: 3 August 2024
At Warm Hugs Paws, we prioritize the privacy and security of your personal information. This policy outlines how we collect, use, and protect data in compliance with South Africa’s **Protection of Personal Information Act (POPIA)**
**Data We Collect**
We collect only essential information to facilitate responsible adoptions and maintain transparency: - **Personal Details**: Full name, contact number, email, and physical address. : Lifestyle details, household composition, and pet ownership history. - **Payment Information**: Bank details for deposits (processed via secure third-party platforms).
**How We Use Your Data** -
To assess suitability and ensure puppies are placed in loving, compatible homes . - **Health Records**: Share vaccination and microchip details with veterinarians or partners . - **Communication**: Send updates about your puppy’s litter, health tips, and breeder news (opt-out available).
**Data Sharing & Third Parties**
We never sell your data. Limited sharing occurs only with: - **Veterinarians**: For health certifications and ongoing care. - **Legal Requirements**: If mandated by South African law.
**Your Rights**
Under POPIA, you have the right to: -
**Access**: Request a copy of your stored data. - **Correction**: Update inaccurate or incomplete information.
**Deletion**: Ask for data removal, excluding legally required records (e.g., vaccination history).
**Data Security** -
**Encryption**: All digital records are secured with SSL encryption. -
**Physical Safeguards**: Paper documents are stored in locked, access-controlled facilities.
**Scam Prevention**: We adhere to anti-fraud guidelines, including verifying buyer identities to combat puppy scams .